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Situation, I'm not in Thailand Changed my phone Can't get into the Bangkok Bank app Who knows?
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About the 10 digits you didn't write very clearly. First the account number is the one in the book on the first page, it is 10 digits. And then the passport number with the letter N between the series and the number. It's a capital letter.
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Try writing N in the passport number where the series is separated from the number.
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The login number was texted to you...
