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People. Tell me, what experience does anyone have with the Consulate General in Phuket? You are interested in both positive and negative. If it didn't work, I also wonder why.
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Yes there is no particular hike. I may be wrong but 90+% of the questions to the consulate is a replacement of the passport, and in Phuket they do not do it.
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There is a channel, and there is a website. Not everything is done in Phuket.