What to do if the flight is delayed, e.g. 12 hours. The transfer that is due to arrive will not wait as long as I suppose. How do I get to the hotel in this case?

[Eugene]

What to do if the flight is delayed, e.g. 12 hours. The transfer that is due to arrive will not wait as long as I suppose. How do I get to the hotel in this case?

[Leo]

And where did you order the transfer? if at the hotel, you need to notify them of the flight delay.

[Volik]

Usually when ordering a transfer, they ask to write a flight number. And they look at whether there is a delay or not.