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Hello! Booked a hotel in Phuket for 11 days, no refund. I came to the hotel and I'm not being checked in.
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Sit in the lobby, go to the site and write call the agoda. They have 24/7 support. And another option is to ask the manager / administrator and show that their hotel has confirmed the reservation. If you do not speak English well, then look for someone from the environment who can translate. Here we need to solve the situation while hot.... flood with calls, letters from both sides... let them seek the truth.
